Privacy Policy
How MadStockAlerts collects, uses, and protects your information.
Draft template pending counsel review. Not effective until published with a stated Effective Date.
MadStockAlerts is operated by MD-Money, LLC (the “Company,” “we,” “us”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. It is incorporated into our Customer Service Agreement.
1. Information We Collect
We collect information you provide and information generated as you use the Services, including:
- Account information (name, email, username, password)
- Billing information processed by our payment processors (we do not store full card numbers)
- Communications you send us (support requests, contact form messages)
- Usage and device data (pages viewed, IP address, browser, approximate location, cookies)
- Community and content you post in member channels
2. How We Use Information
We use information to operate and secure the Services, process subscriptions and payments, deliver alerts and communications, provide support, improve the product, prevent fraud and abuse, and comply with legal obligations.
3. Payment Processing
Payments are handled by third-party processors (for example, Stripe and PayPal). Your card and payment details are provided directly to those processors under their own terms and privacy policies. We receive limited information such as confirmation of payment and the last four digits of a card.
4. Cookies and Analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Services are used. You can control cookies through your browser settings; some features may not work without them.
5. How We Share Information
We do not sell your personal information. We share information with service providers who help us operate the Services (hosting, payments, email/SMS delivery, analytics, community platforms), and when required by law or to protect rights, safety, and the integrity of the Services.
6. Data Retention and Security
We retain information for as long as needed to provide the Services and meet legal obligations, then delete or anonymize it. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.
7. Your Choices and Rights
You may access or update your account information, unsubscribe from marketing emails, and request deletion of your data subject to legal limits. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. Contact us to exercise these rights.
8. Children’s Privacy
The Services are not directed to individuals under 18, and we do not knowingly collect information from them.
9. Changes and Contact
We may update this Privacy Policy and will post the updated version with a new effective date. Questions about privacy can be sent to support@madstockalerts.com.